26 AI-powered tools, each one trained as an expert in its own area of UK consumer rights, putting real know-how into the hands of every ordinary person at a price anyone can afford.
We generate the same letter, citing the same legislation, with the same firepower as a solicitor.
Fight back against Amazon, your bank, your housing association, your council. And win.
Why I built this
I built it because my mum called me in tears.
The reason this exists
£600 back
My mum was scammed for £600 on Amazon. She called me in tears.
That made me mad. So I built Fightingback. She got every penny back. Real UK consumer law cited. Letter drafted in under 2 minutes.
Housing dispute
30+ hours saved
Hundreds saved in solicitor fees. Outcome pending.
Sally used Fightingback to challenge her housing association. No trawling through legislation. No paying £250/hour for someone to write what she could send herself.
My mum was the start of it. But she's not alone. Millions of people are being worn down by unfair charges, dead-end calls, and forms designed to make them give up. The ones who can't help themselves. The ones who get overwhelmed. The ones who'd quit before the fight even begins.
£4.99 a month is a baseline cost - just enough to keep the tool running. I'm not here to make money on this. I'm here to help people win.
- Sarah, founder
The system is stacked against you
Corporations have legal teams. Housing associations have solicitors. Government bodies have entire departments. You have Google and a phone that's on hold. Until now.
£3.4bn
Lost by UK consumers every year to unfair charges, rejected claims, and unenforced rights
Citizens Advice Bureau Annual Report 2024
85%
Of people who challenge a parking fine win their appeal - but most never challenge at all
Average amount recovered per consumer complaint when the right legislation is cited
Financial Ombudsman Service Annual Data 2023-24
94%
Of employment tribunal claims settle before hearing - once the employer sees a proper letter
Ministry of Justice Employment Tribunal Statistics 2024
RIGHT NOW
COST
A solicitor charges £250/hour for work like this. We charge £4.99/month.
The average consumer rights letter takes a solicitor 2-3 hours to draft, research, and send. That's £500-750 before the fight even begins. Most people just give up. We generate the same letter, citing the same legislation, in under 2 minutes. For £4.99/month.
The average consumer spends 9 hours trying to resolve a complaint. Most give up.
Hours on hold. Emails that go nowhere. Complaint forms designed to exhaust you. The system works because most people run out of patience before they run out of rights. Our AI doesn't get tired, doesn't get put on hold, and doesn't miss deadlines.
You have more legal protection than you think. You just don't know it yet.
The Consumer Rights Act 2015. The Employment Rights Act 1996. The Housing Act 2004. These laws were written to protect you - but they only work if you cite them. Every tool in Fightingback knows exactly which law applies to your situation and how to use it.
The right letter changes everything. Companies respond differently when you speak their language.
A vague complaint gets a template reply. A letter citing specific legislation, with deadlines and escalation routes, gets action. That's what every Fightingback tool generates - a letter that makes them take you seriously. Because you're not guessing anymore.
Pick your fight. Tell us what happened. Get a formal legal letter citing the exact legislation that applies - Consumer Rights Act, Employment Rights Act, Housing Act, whatever you need. Copy it, email it, post it. Done. While they're still working out how to fob you off.
Parking fines to pension disputes. Landlords to lost luggage. Every fight covered.
Consumer rights, employment law, housing disputes, financial complaints, insurance claims, tax penalties, council tax, debt collectors, scam recovery, credit report errors. Every major area where ordinary people get ripped off - covered by a specialist AI tool that knows the law inside out.
Every letter feeds our system. We learn what works on Amazon, on the DWP, on big housing associations, on banks. Your next letter cites the strongest precedent for the specific opponent you're facing. This is your moat.
Live now
Recipient intelligence
FB has read every letter you and our other members have written. It knows what precedent worked on Amazon, on the DWP, on big housing associations. Your letter cites the strongest case for your specific opponent.
Live now
Real UK law, real cases
Every letter cites at least one named UK Act with section number, and 3-4 real court decisions. Mandatory rule in our system. No vague "consumer rights law" fluff.
Live now
Crisis safeguarding
If you're in distress, our chatbot points you to the right UK helpline by name and number - Samaritans, Refuge, Shelter, StepChange. Real people. We don't pretend to be a counsellor.
Coming soon
Speak your story
Tap the microphone. Tell us out loud what happened. We extract the facts, ask any follow-ups, and draft the letter. No more typing the whole saga into a form.
Coming soon
Citation guard
Before your letter reaches you, every cited Act and case is verified against our database. If anything's fabricated, it's stripped or regenerated. No AI hallucinations - the legal trust failure of every competitor.
Coming soon
Live law lookup
Click any cited Act or case in your letter. Get a plain-English summary of what it actually says, the original judgment link, and why it matters for your case.
Coming soon
Outcome tracking
Tell us what happened. They paid up, they refused, they went silent. We track the pattern - and suggest the chase letter, the ombudsman complaint, or the small claim, automatically.
Coming soon
One-tap escalation
First letter ignored? Tap once. We draft the Financial Ombudsman complaint, the Housing Tribunal application, the Money Claim Online papers - tailored to your case, ready to file.
Coming soon
Court-ready audit pack
Every letter saved as a timestamped, signed PDF with delivery proof. If it ends up at tribunal or in court, you take the audit pack as evidence. Saves a barrister 4 hours.
26 specialist tools. One free letter to show you what they can do.
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26 TOOLS. ONE MISSION.
Each tool below is its own specialist. Trained on the exact UK legislation that applies to your fight - Consumer Rights Act, Housing Act, Employment Rights Act, POFA, Section 75, the lot. They know the deadlines. They know the escalation routes. They know the case law.
Pick your fight. Get a letter that makes them take you seriously.