SubscriptionTrap Resources

Authoritative UK websites and guides we reference

These are the official UK resources we reference when building your SubscriptionTrap letter. Useful if you want to dig deeper into auto-renewal rules, cancellation rights, and the Digital Markets Act.

Legislation & Regulations

Consumer Rights Act 2015 - Distance Selling

Sets rules on easy cancellation and clear information about subscriptions before purchase.

Digital Markets Act 2024

New UK law requiring online platforms to make cancellations as easy as signups.

Consumer Guidance

Citizens Advice - Subscriptions

Free guidance on auto-renewal, cancellation rights, and reclaiming charges.

Which? - Auto-Renewal

Independent advice on subscription cancellation and fighting back against auto-renewals.

Ombudsmen & Complaints

Trading Standards

Investigates unfair subscription practices and automatic renewal traps.

Frequently Asked Questions

Can companies make cancellation difficult?

No. Under the Digital Markets Act, cancellation must be as easy as signup. Hidden cancellation processes are illegal.

Can I get a refund for auto-renewals I didn't authorize?

Yes. If charged without clear consent, you can claim back unauthorized charges through your bank or ombudsman.

What should I do before my subscription auto-renews?

Check your email for renewal notices. If you don't get notice, the company is breaking the rules. Request refund immediately.

Related tools

ContractTrap BankBack