How to Appeal a London Congestion Charge PCN

You've received a Penalty Charge Notice (PCN) for the London Congestion Charge. Know your appeal rights, exemptions, and how to challenge unfair penalties.

Quick Answer

You can appeal a congestion charge PCN within 28 days of issue to Transport for London (TFL). Grounds include: incorrect vehicle registration, exemption you qualify for (disabled, electric car, etc.), procedural error, or unclear signage. Submit your appeal with evidence. TFL has 35 days to respond. If refused, appeal to an independent tribunal. Early payment discounts (50% off if paid within 14 days) make quick decisions crucial — don't delay.

Valid Appeal Grounds

You can appeal a PCN if:

"I didn't know about the charge" or "it's unfair" alone won't work — you need legal grounds.

Key Exemptions & Discounts

If you qualify for an exemption, appeal claiming the exemption with proof (registration, blue badge, residency proof).

Appeal Timeline

Within 14 Days: Pay with 50% discount if able (saves money while appealing if you must).

Within 28 Days: Submit your formal appeal to TFL with full evidence. Send by certified mail or online via TFL website.

Day 29+: Late appeals may not be accepted (TFL has discretion).

TFL Response (35 Days): TFL will investigate and issue a decision.

Independent Tribunal (If Refused): Appeal to an independent tribunal within 28 days of TFL's decision.

What the Law Says

Transport for London Act 2003
Congestion Charge Authority: TFL has authority to impose and enforce the congestion charge. Penalty charge notices must comply with statutory procedures and allow appeals within prescribed timescales.
Road User Charging Regulations 2004
Appeal Rights: Drivers have the right to appeal a PCN within 28 days. TFL must investigate appeals fairly and respond within 35 days. Appeals must be substantive (legal grounds), not just complaints.
London Local Authorities Acts
Tribunal Appeal: If TFL refuses an appeal, drivers can appeal to an independent tribunal (adjudication process). Tribunal decisions are binding on both parties.

Frequently Asked Questions

Should I pay the fine while appealing?
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If you can afford the 50% discount (pay within 14 days), it's often sensible — you reduce exposure. However, paying doesn't weaken your appeal. Appeal within 28 days regardless.

What happens if I ignore the PCN?
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TFL will increase the penalty (double charge for non-payment within 28 days). After 3+ months unpaid, they can use bailiffs, take court action, or register a County Court Judgment (damages your credit). Pay or appeal — don't ignore.

Can I appeal a TFL tribunal decision?
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Only on legal grounds (the tribunal made an error of law, not just disagreed on facts). You can appeal to the High Court, but this requires solicitor representation and is expensive. Tribunal decisions are generally final.

Do residents pay the charge?
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Residents get a 90% discount (pay 10% per entry). You need proof of residency (council tax bill, utility bill, tenancy agreement). Apply for a resident discount at the same time you appeal if you weren't aware of it.

What if it wasn't me driving?
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The registered keeper receives the PCN. If someone else was driving, you must provide TFL with the driver's details (they'll issue them a notice instead). Your appeal should explain this and identify the actual driver.

Appeal Your Congestion Charge

Act quickly — appeals must be submitted within 28 days. FightingBack provides appeal letter templates and guidance.

Access Fines Tools

Key Takeaways