How to Write a Mandatory Reconsideration for PIP

Challenge a DWP decision and appeal your PIP assessment

Quick Answer

Mandatory reconsideration is the first step to appealing a PIP decision. You have 28 days from the decision letter to request it in writing to the DWP office that made the decision. Explain why you disagree and include new or overlooked medical evidence. If the DWP refuses, you can then appeal to the First-Tier Tribunal within 30 days.

How It Works: Mandatory Reconsideration Process

1

Gather Medical Evidence

Collect GP letters, hospital records, assessment reports, and any new evidence that disputes the DWP's findings.

2

Write Your Request

Explain why the decision is wrong and cite relevant law. Include evidence and explain how it supports your claim.

3

Submit Within 28 Days

Send by email or recorded delivery to the DWP office. If refused, appeal to the First-Tier Tribunal within 30 days.

What the Law Says

Social Security Act 1998 (Section 9)
Mandatory reconsideration right
Requires the decision maker to reconsider a decision when asked. You have 28 days to request reconsideration and can provide new evidence.
Welfare Reform Act 2012 (Section 83 & 84)
PIP entitlement and assessment
Sets out the criteria for PIP entitlement based on activities of daily living and mobility. The assessment must consider all relevant evidence.
Universal Credit Regulations 2013 (SI 2013/376)
Appeal and reconsideration procedures
Defines the procedure for mandatory reconsideration and appeals, including timescales and the right to provide new evidence.

Common Situations

DWP assessor missed crucial medical evidence at your assessment

Send your mandatory reconsideration with medical letters and reports that were available but not properly considered. Explain how each piece of evidence supports your claim.

Your condition has worsened since the assessment

Include new GP letters, hospital records, or recent test results showing deterioration. Explain how your current condition meets the PIP descriptors and points thresholds.

The decision doesn't match what the assessor recorded

If the decision contradicts the assessment report itself, highlight these discrepancies in your mandatory reconsideration request with quotes from the assessment.

You have new specialist diagnoses since assessment

If you've been diagnosed with a condition after assessment (cancer, heart disease, new mental health diagnosis), include the specialist letter and explain how it affects your function.

DWP ignored your supporting evidence

If you submitted evidence at application that DWP didn't consider, resubmit it and point out it was ignored. Include a cover letter referencing the case file.

Assessment was completed but you have new concerns

Even if the assessment is complete, you can request mandatory reconsideration within 28 days if you have new evidence or believe the decision is wrong on points of law.

Frequently Asked Questions

What is mandatory reconsideration for PIP? +

Mandatory reconsideration is the first stage of appealing a DWP decision on PIP. You must request it within 28 days of receiving the decision. The DWP must then reconsider the decision before you can appeal to an independent tribunal.

How long do I have to request mandatory reconsideration? +

You have 28 days from the date on the DWP decision letter to request mandatory reconsideration. Extensions are possible if there are good reasons (medical emergency, postal delays, etc.).

Can I request mandatory reconsideration by email? +

Yes, you can email your mandatory reconsideration request to the DWP office that made the decision. Include 'Mandatory Reconsideration Request' in the subject line. Send by recorded delivery or keep proof of submission.

What evidence should I include with my request? +

Include medical letters, test results, diary entries showing daily limitations, appointment records, and any new evidence not available at the first decision. Explain how the new evidence affects your eligibility.

What if mandatory reconsideration is refused? +

If the DWP refuses your mandatory reconsideration request, you can appeal to the First-Tier Tribunal (Social Entitlement Chamber) within 30 days of receiving the refusal.

Can I have a tribunal hearing if mandatory reconsideration fails? +

Yes. After mandatory reconsideration, you can appeal to the First-Tier Tribunal. You can request an oral hearing, telephone hearing, or paper review depending on your circumstances.

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